Outdoor activities

For hearing-impaired people When people talk to you, stop what you are doing and look at them. Position yourself so as to avoid being dazzled by the sun shining directly in your face. If there is noise around you, try to move away from it. For example, if your neighbour is mowing the grass near you. If you have hearing aids, use them. If you didn’t quite understand Ask your partner: To tell you the general subject To

Communication with friends and family

Communication at home Modern houses are not all adapted to the specific needs of hearing-impaired people. Three important factors can influence your understanding at home: lighting, furniture arrangement, and surrounding noise. For hearing-impaired people Lighting: Choose lamps that light the entire face: Install ceiling lights instead of conventional lamps at eye level. Favour tall and floor lamps (torchieres). Favour natural light. Sit with your back to the window so the light falls on your conversation partner’s face. Have multiple

Conferences in public places

For hearing-impaired people Before the conference: Ask if the establishment has a communication system for hearing-impaired people. See the lecturer to: Make them aware that you are hearing impaired Ask them to use the microphone of the communication system provided by the auditorium or your personal system (e.g., MF, infrared) Ask them not to speak too quickly during the presentation Ask them to repeat other people’s questions and comments, if needed Ask them to control turns to speak Discuss

In the car

According to hearing-impaired people, communication in a car is one of the most difficult listening situations. There is a lot of noise in a car (e.g., engine noise, tires on the road, ventilation system, radio, wind noise, rain, and wipers). Those noises cover speech, both for hearing impaired-people and people with good hearing. When a hearing-impaired person is driving, they cannot easily rely on visual speech cues like lip movements,

Watching television

For hearing-impaired people Activate the subtitle option of your television: For instructions, check the television user’s guide or contact your cable operator (e.g., Videotron, Bell). Be careful! When you watch a TV show translated into English from a foreign language and use subtitles in English, the actors’ lip movements will be off. Place your television in a closed and quiet room. If the sound quality of your flat screen television is poor, use external speakers. Place

At the doctor

For hearing-impaired people Before your appointment with the doctor: Make a written list of what you want to talk about. Bring paper and pen. Make sure your hearing aids are functional (e.g., batteries). In the waiting room: If you have hearing aids, use them. Tell the receptionist that you are hearing impaired. Show the receptionist your “CommuniCarte”. Show the receptionist your special card for waiting rooms. Ask that someone write in your medical file that you are hearing impaired. Ask the

At the dentist

For hearing-impaired people Before leaving: Bring paper and pen. Make sure your hearing aids are functional (e.g., batteries). In the waiting room of the dentist’s office: If you have hearing aids, use them. Tell the receptionist that you are hearing impaired. Show the receptionist your “CommuniCarte”. Show the receptionist your special card for waiting rooms. Ask that someone write in your medical file that you are hearing impaired. Ask the staff to use the basic communication strategies (see section Basic

Waiting room

For hearing-impaired people Before leaving: Bring paper and pen. Make sure your hearing aids are functional (e.g., batteries). Once there: If you have hearing aids, use them. Tell the receptionist that you are hearing-impaired. Show the receptionist your “CommuniCarte”. Show the receptionist your special card for waiting rooms or ask that someone come directly to tell you when it is your turn. Ask that someone write in your medical file that you are hearing impaired. Ask people to use gestures

Theatre

For hearing-impaired people When choosing the theatre and the show you want to see: Consult the online directory of adapted theatres to see if the place is equipped for hearing-impaired people (http://www.adsmq.org). If the place you want to go is not in the directory, ask the establishment directly. Before going to a show, read the reviews in newspapers or on the Web. When buying a ticket: Inform the cashier that you are hearing impaired. Show them your

Restaurant

Restaurants present a particularly difficult listening challenge for hearing-impaired people. They are very noisy environments because of all the people talking, the servers moving about, etc. Music and clattering dishes add to the racket. Most of the time, we have no control over this type of situation, which can unfortunately make going out more stressful. This is why it is essential to use the communication strategies. It is also important

Family dinner

For hearing-impaired people Adopt a relaxed and positive attitude. Being tired and stressed will negatively affect your understanding. See the dinner as a time for conversation with people near you at the table. Advise the people you talk to that you have a hearing problem or remind them gently. Tell others if you think you’ll have more trouble following the conversation, e.g., “I’m tired today, so it’s harder for me to follow” or “It’s

Assistive listening devices -​ hospital

Many health facilities provide assistive listening devices for hearing-impaired people (e.g., personal amplifiers, telephones with built-in amplification, and television listening systems). Personal amplifiers As their name implies, these devices amplify sound and transmit it directly to your ears. They are similar to a portable radio. Models may vary from one establishment to another. Personal amplifiers can be useful if you do not have hearing aids or if you cannot use them. Simply ask. Telephones

Calling 9-​1-​1

For hearing-impaired people Dial 9-1-1 on your phone and wait a few seconds. Say your name: “My name is…” Say you are hearing impaired: “I’m hearing impaired. I cannot understand your questions on the phone.” Give your address or describe where you are: “I live at…” “I’m at the corner of Watt Avenue and 2nd Street.” Explain how you’re feeling or what’s happening: “I don’t feel well because…” “My house is on fire.” “There was a car accident.”   Different articles about

Home phone

For hearing-impaired people Before making your call: If you have hearing aids, make sure they are functional (e.g., batteries). When you want to make a call: In general, remember to use your better ear on the phone. Make a list of answers to the questions that could be asked, or of the questions you want to ask. For example, when making an appointment, the receptionist could ask you: The reason for the appointment The days and times of

Texting 9-​1-​1

What is 9-1-1 texting service? This free service lets calling services and centres send you text messages. You can also use it to communicate with emergency services. It is designed especially for people who are deaf, hearing impaired, or have a speech disorder. How can I access it? You must be a T9-1-1 service subscriber and call 9-1-1 in order to subsequently communicate with emergency services by text messages. Texting 9-1-1 from a

 
 

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