At the dentist

April 15, 2016

Dentiste

For hearing-impaired people

Before leaving:

  • Bring paper and pen.
  • Make sure your hearing aids are functional (e.g., batteries).

In the waiting room of the dentist’s office:

  • If you have hearing aids, use them.
  • Tell the receptionist that you are hearing impaired.
  • Show the receptionist your “CommuniCarte”.
  • Show the receptionist your special card for waiting rooms.
  • Ask that someone write in your medical file that you are hearing impaired.
  • Ask the staff to use the basic communication strategies (see section Basic communication strategies).
  • If needed, ask someone to write down important information.

In the examination room:

  • Advise the dentist and the dental hygienist that you are hearing impaired.
  • Ask them to use the basic communication strategies (see section Basic communication strategies).
  • During the examination, when a member of the staff wants to talk to you, ask them to:
    • Turn off any noisy tools that are on
    • Put your chair in an upright position so you can see their face
    • Remove their mask so you can see lip movements and facial expressions
  • If you have to remove your hearing aids (e.g., for x-rays), ask about the procedure before removing them.

Basic communication strategies

Ask your communication partner to:

  • Look at you and not cover their face
  • Talk more slowly and a little more loudly, without yelling
  • Make short and simple sentences
  • Write down important information

 


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CommuniCarte